MKS Helpdesk

Password Reset 3

• Microsoft Password Reset (Logon screen)
• Microsoft Password Reset (Web Browser)
• Self Service Password Reset

FAQ 49

• RDSApps
• PSN - Accessing your account
• GOVROAM - How to use guide
• Printing at Tunbridge Wells - Sticker Setup Guide
• Adding Photo to Skype For Business

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Word 1

• Word for Windows Training

Excel 1

• How to Guide: Excel

PowerPoint 1

• How to Guide: PowerPoint

Outlook 6

• How to guide: Outlook
• Send from an alternate email address in Outlook
• Outlook Mailbox Migration
• Why are you moving my mailbox to the cloud?
• Enterprise Vault for Exchange Online Users

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OneDrive 1

• One Drive: Guide

OneNote 1

• OneNote: How to Guide

User Guides 11

• Skype for Business - Contacts Presence and IM
• Skype for Business - Meetings
• Skype for Business - Sharing and Collaboration
• Skype for Business - Audio Setup and Making Calls
• Skype for Business - Quick Start Guide

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User Guides 29

• Introduction to Microsoft Teams
• Microsoft Teams - Voice, Video and Conference calling
• Activity
• Add an Emoji, meme, or GIF into a conversation
• Add Members to a Team in Teams

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Teams 'Apps' 1

• How to use Shifts in Microsoft Teams

VPN (Connecting from home) 2

• Working from Home: 'Remote' VPN
• Working from Home: 'AlwaysOnUser'

Multi-factor Authentication (MFA) 2

• Multi-factor Authentication (MFA)
• Getting started with MFA

ICT Asset Procedures 3

• ICT Asset Disposal Process
• Onboarding ICT Asset
• Return of ICT asset

Printing 1

• Adding The Amelia Printer Quick Guide

Payments 1

• Payments at the Amelia